Question & Answer

by Kate Hardcastle

Some of Kate Hardcastle's comment on Customer Service, Economic Pressures, Business Strategy and Retail

Parents Can't Let Go - God Does

by Sebastien J. Braxton

It is often said that love is blind.  Yet, upon closer examination, we find that love is a choice.  This article comes from a flash of insight in a conversation about the difficulty for parents to let go of their children as they age.

The Blame of Phobos Grunt

by Stephen Balzac

Why do so many companies play a blame game that would embarrass James Bond?<br>

About Our Name

Yes, we know there's a difference between a lectern and a podium. A lectern is the stand upon which a speaker can hold their notes. It often holds the microphone. A podium is the platform. A stage.

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